IT / Web Design
Seeking: Service Desk Analyst
Key skills and experience:
- Experienced in Technical Support and in a Call Centre role
- Troubleshooting experience from end to end enterprise customer IT network
- Holds industry standard certifications CCNA,CCNP and CCSA
- Strong follow up and problem resolution skills and good team player
- Always meet targets on time and in good order
- Skilled in negotiation to pursue effective business communication
- Excellent skills with project coordination and service delivery
Computer skills include: MS Office Suite (Word, Excel, PowerPoint, Outlook), MS Office 365, Active Directory, Exchange Server and Apple OSX
Qualifications: Bachelor of Science in Electronics Engineering
Value added: Fluent in Urdu
This candidate is also available for up to four weeks work at no cost or obligation, under the terms of the Migrant Employment Programme.
Call Helen on 09 375 3922 or email email@example.com to find out more.