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Privacy Statement

The Auckland Business Chamber (“the Chamber”, “we”, “our” or “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 2020.

This Privacy Statement explains what personal information we collect, how we use it, who we share it with, and your rights to access and correct your information.

What Information We Collect
We collect personal information that you provide to us when you:

  • become a member;
  • register for an event, training course or programme;
  • purchase products or services;
  • subscribe to our communications;
  • complete surveys or feedback forms;
  • contact us; or
  • use our website or online services.

The information we collect may include your name, organisation, job title, contact details, payment information and other information relevant to the services you use.

In some circumstances, we may also receive personal information about you from your employer, another Chamber, an Alliance Partner or another authorised organisation where this is necessary to provide Chamber membership, services or member benefits.

How We Use Your Information
We use your personal information to provide and administer your Chamber membership and the services you use, communicate with you, process registrations and payments, improve our services, provide information about Chamber activities and member benefits, and comply with our legal obligations.

From time to time, we may send you information about Chamber events, programmes, services or member offers that we believe may be relevant to you. You can opt out of receiving marketing communications at any time.

Sharing Your Information
We only share personal information where it is reasonably necessary to deliver our services or where we are required or permitted to do so by law.

This may include sharing information with:

  • employees and authorised contractors;
  • trusted service providers who support our systems and operations;
  • professional advisers;
  • government agencies or regulators where required by law; and
  • Alliance Partners and other organisations that help us deliver member benefits or services.

Alliance Partners and Member Benefits
One of the benefits of Chamber membership is access to products, services, discounts, events and offers provided by our Alliance Partners.

To enable members to receive these benefits, we may share limited personal information with relevant Alliance Partners. This may include your name, organisation, membership status and contact details.

Information is only shared where reasonably necessary to:

  • verify eligibility for member benefits or discounts;
  • administer or deliver member offers and services;
  • communicate with you about relevant offers, events or services available through the Chamber or the Alliance Partner; and
  • measure the use of member benefits and improve our services. Where appropriate, reporting provided to the Chamber will be aggregated or anonymised.

Our Alliance Partners are required to protect your personal information and use it only for the purposes for which it has been provided.

The Chamber maintains a current list of its Alliance Partners at: aucklandchamber.co.nz/alliance-and-business-partners/

By becoming a member or using Chamber services, you acknowledge that your personal information may be shared with the relevant Alliance Partner(s) identified on that page where reasonably necessary to provide member benefits, verify eligibility, administer offers or services, or communicate with you about those benefits.

If you have questions about how an Alliance Partner handles your personal information, or wish to access or correct information held by that Alliance Partner, you should contact the Alliance Partner directly using the contact details provided in its Privacy Statement.

Public Content
If you choose to post comments or other content on our website or member platforms, that information may be publicly visible together with any details you choose to include.

Cookies and Website Analytics
Our website uses cookies and similar technologies to improve your experience, understand how our website is used and support our marketing activities.

We may collect information such as your IP address, browser type, operating system, pages visited, referring websites and the date and time of your visit.

We also use third-party analytics and advertising services that may use cookies or similar technologies to help us understand website usage and display relevant advertising.

You can manage or disable cookies through your browser settings, although this may affect some website functionality.

External Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their Privacy Statements before providing personal information.

Security
We take reasonable steps to protect the personal information we hold from loss, misuse, unauthorised access, disclosure or alteration. While no method of electronic transmission or storage is completely secure, we maintain appropriate physical, technical and organisational safeguards to protect the information we hold.

Access to and Correction of Information
You have the right to request access to the personal information we hold about you and to request correction of that information.

For membership enquiries, including updating your membership details, please contact [email protected].

For all other privacy enquiries, or to request access to or correction of your personal information, please contact [email protected].

Changes to this Privacy Statement
We may update this Privacy Statement from time to time to reflect changes to our services, technology or legal obligations.

The latest version will always be available on our website. Last updated: July 2026